Frequently Asked Questions

Great question! Hiring Professional Pet Friends means choosing a fully insured, trained, and team-supported pet care company — not a gig-based sitter or boarding facility. We provide reliable, in-home pet care in Knoxville that keeps your pets comfortable in their own environment and their routines consistent. Every visit includes detailed updates, photos, and clear communication so you always know how your pet is doing. Because we operate as a team, you never have to worry about last-minute cancellations or being left without care. We are committed to professionalism, safety, and treating your pets like our own. Peace of mind for you. Personalized care for them.

Click on "Get Started" at either the top or bottom of the page to connect with our owner, Leah! After clicking the button, you will be redirected and prompted to pick a date and time that is most convenient for you to discuss pet care in depth. After booking a phone call consultation, you will then be asked to schedule a complimentary in person M&G with Leah or one of our sitters. After the M&G is completed, it's time for you to sit back and relax!

While friends and neighbors may be willing to help, hiring a professional pet sitter provides the reliability, experience, and peace of mind that you and your pets deserve. Our professional pet sitters are also trained to recognize signs of illness, stress, injury, and behavioral changes, ensuring your pet receives medical care (if needed) while you're away. Lastly, instead of relying on a friend or neighbor's varying availability, professional pet sitting services offer dependable scheduling, backup support in the case of illness, detailed visit updates, personality pics, and constant communication throughout your trip.

Both Rover and professional pet sitting companies can help care for your pets, but there are important differences. When you hire a professional pet sitting company, you're working with an established business that provides trained pet care professionals, consistent service standards, and reliable backup support.

Our current services areas include: 37921 (North Knox) 37849 (Powell) 37931 (Karns) 37932 (Cedar Bluff) 37934 (Farragut) 37919 (Bearden) 37909 (West Hills) 37922 (Concord)

Absolutely! We are a fully insured, team based pet care company serving Knoxville. All of our team members are background-checked, thoroughly trained In animal handling, and committed to providing safe, trustworthy care for your pets. Our goal is to make sure you feel confident leaving your pets in our hands — whether it’s for a quick visit or extended care.

Yes! Professional Pet Friends offers in-home pet sitting and dog walking throughout holidays in Knoxville, including major national holidays. To ensure availability during peak travel periods, we encourage clients to schedule early. Once your meet and greet is complete, we can often provide last-minute or same-day care if openings are available.

Yes! We occasionally offer discounts for recurring services and referrals. Our goal is to make professional, reliable pet care more accessible while still maintaining the high standard of care your pets deserve. Contact us to discuss current promotions or to learn about options for recurring visits!

Yes. All of our team members are experienced in administering a variety of medications, including oral medications, injections, and topical treatments. This includes insulin injections and Sub Q fluids, as long as your pet allows it. We follow your detailed instructions carefully to ensure your pet receives the right dose at the right time. Medication administration is always documented in your visit reports, giving you peace of mind and accountability while you’re away.

Yes! We provide care for pets of all ages, from playful puppies and curious kittens to senior dogs and cats who need extra attention. We tailor every visit to your pet’s age, energy level, and individual needs. Senior pets receive gentle, patient care and assistance with mobility or medications as needed. Puppies and kittens get play, socialization, and consistent routines to help them grow happy and healthy. Our goal is always to provide safe, attentive, and personalized care for every stage of life.