Frequently asked questions
Great question!
Hiring Professional Pet Friends means choosing a fully insured, trained, and team-supported pet care company — not a gig-based sitter or boarding facility.
We provide reliable, in-home pet care in Knoxville that keeps your pets comfortable in their own environment and their routines consistent. Every visit includes detailed updates, photos, and clear communication so you always know how your pet is doing.
Because we operate as a team, you never have to worry about last-minute cancellations or being left without care. We are committed to professionalism, safety, and treating your pets like our own.
Peace of mind for you. Personalized care for them.
You can expect dependable, compassionate care — and a team that treats your pets like family.
We start with a complimentary meet and greet in your home so we can learn your pet’s routine, personality, and any special needs. Once services begin, you’ll receive visit updates with photos after every appointment, so you stay connected while you’re away.
We operate as a team, which means reliable, 24/7 coverage, clear communication, and thoughtful attention to detail at every step.
From the first visit to ongoing care, our focus is on making the process simple and stress free, all while giving you the utmost peace of mind.
Absolutely! We are a fully insured, team based pet care company serving Knoxville. All of our team members are background-checked, thoroughly trained In animal handling, and committed to providing safe, trustworthy care for your pets.
Our goal is to make sure you feel confident leaving your pets in our hands — whether it’s for a quick visit or extended care.
Click on "Book Now" at either the top or bottom of the page to get started!
You will then be prompted to our Calendly link which will ask you to pick a date and time that is most convenient for you to meet our owner, Leah.
After booking a M&G appointment, you will be prompted to fill out a pet care assessment form. Please note that your M&G is NOT confirmed unless the assessment has been fully filled out. This is to ensure that we are a right fit for you and your pets needs.
Yes! Professional Pet Friends offers in-home pet sitting and dog walking throughout holidays in Knoxville, including major national holidays.
To ensure availability during peak travel periods, we encourage clients to schedule early. Once your meet and greet is complete, we can often provide last-minute or same-day care if openings are available.
Yes. All of our team members are experienced in administering a variety of medications, including oral medications, injections, and topical treatments. This includes insulin injections and Sub Q fluids, as long as your pet allows it.
We follow your detailed instructions carefully to ensure your pet receives the right dose at the right time. Medication administration is always documented in your visit reports, giving you peace of mind and accountability while you’re away.
Yes! We provide care for pets of all ages, from playful puppies and curious kittens to senior dogs and cats who need extra attention.
We tailor every visit to your pet’s age, energy level, and individual needs.
Senior pets receive gentle, patient care and assistance with mobility or medications as needed. Puppies and kittens get play, socialization, and consistent routines to help them grow happy and healthy.
Our goal is always to provide safe, attentive, and personalized care for every stage of life.